Last updated: October 2, 2025

instaDialog ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our Service.

1. Information We Collect

• Account Information: name, email address, company, and billing information you provide when you create an account.
• User Content: documents, files, and other content you upload to the Service.
• Usage Data: logs, IP addresses, device and browser information, and analytics about how you use the Service.
• Cookies & Tracking: cookies and similar technologies to improve the Service and user experience.

2. How We Use Information

• Provide, maintain, and improve the Service.
• Process payments and manage subscriptions.
• Communicate with you about your account and updates.
• Personalize and optimize your experience.
• Comply with legal obligations and protect against abuse.

3. Sharing & Disclosure

We do not sell personal information. We may share information with:

• Service Providers: third-party vendors who perform services on our behalf (payment processors, hosting, analytics).
• Legal & Safety: when required by law or to respond to legal process, or to protect our rights, users, or property.
• Business Transfers: in connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security system is impenetrable and we cannot guarantee absolute security.

5. Data Retention

We retain personal information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and personal data by contacting us.

6. International Transfer

Your information may be processed and stored in countries other than your own. We will take steps to ensure appropriate protections when transferring data internationally.

7. Your Rights

• Access and correct your account information.
• Request deletion of your personal data where permitted by law.
• Opt out of certain communications and marketing.

8. Children

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Third-Party Links & Services

The Service may contain links to third-party websites or services that have their own privacy practices. We are not responsible for third-party policies or content.

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at hello@instadialog.com.